As a business coach, she helps small businesses attract more clients. Her writing includes published articles in Emerging Markets Magazine, Strictly Business newspaper, and on the Business Page website for 9News. She has also authored a book for the National Endowment for Financial Education. Carol managed the Denver Community Television (DCTV) Community Affairs Department for eleven years. Prior to working at DCTV, Carol was Executive Director of OASIS (Older Adult Service & Information Systems), providing educational programs in the arts and humanities. Previously, she served as the elected President of Colorado State PTA. She earned her Bachelor of Arts in Management of Human Resources from Colorado Christian University. In addition, she holds certificates in Marketing from the University of Colorado and Nonprofit Management from Metropolitan State College Denver.
As the Denver Coach Federation Coaching Pool Project Manager, she has provided Coaching and facilitated goal-setting retreats for organizations such as the League of Women Voters and KUVO Radio. She has utilized her knowledge of nonprofit organizations by serving on nonprofit Boards of Directors, currently completing terms on the Heartland Chapter of the National Television Academy Board of Governors. She was elected as Trustee to represent this region on the National Board of Trustees. She is also on the leadership team of the Denver Coach Federation, Business and Professional Women, and the Southern Hills Literary Society.
In 1998, Carol received the Mountain Award for Media from the African-American Leadership Institute, College of Business, Metropolitan State College for her accomplishments in working with youth and adults. The National Television Academy/ Heartland Chapter Board of Governors' Award (an Emmy) was presented to her at their Emmy show in 2002.